Privacy Policy

KENA Studio respects your privacy and is committed to handling your personal information responsibly and transparently. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what choices you have when you interact with our website.

 

1. Who We Are

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KENA Studio is a creative studio providing website design, email marketing, content, strategy, and related creative services.

For the purposes of applicable data protection laws, KENA Studio is responsible for the personal information collected through this website and our direct interactions with you.

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If you have questions about how your information is handled, please contact us using the contact details provided on this website.

 

2. Information We Collect

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Depending on how you interact with KENA Studio, we may collect information such as:

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* Your name
* Email address
* Business name
* Website or social media links
* Project details and business information
* Information you provide through our inquiry forms
* Information you provide when communicating with us
* Information related to a project or potential project
* Technical information such as IP address, browser type, device information, and website usage data

 

Please do not submit sensitive personal information through our inquiry forms unless specifically requested and necessary.

 

3. How We Collect Your Information

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We may collect information when you:

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* Submit an inquiry form
* Contact us by email
* Book a consultation or discovery call
* Purchase or enquire about our services
* Subscribe to a newsletter or other communications
* Browse or interact with our website

 

Some information may also be collected automatically through cookies and similar technologies.

 

4. How We Use Your Information

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We may use your information to:

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* Respond to inquiries and requests
* Assess whether a project is a suitable fit
* Communicate with you about potential or existing projects
* Provide and manage our services
* Schedule calls and meetings
* Send marketing communications where permitted
* Improve our website, services, and user experience
* Understand website traffic and usage
* Maintain website security
* Meet legal, accounting, or administrative obligations

 

We aim to collect and use only the information reasonably necessary for these purposes.

 

5. Legal Basis for Processing

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Where GDPR or similar data protection legislation applies, we process personal information on an appropriate legal basis, which may include:

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* Your consent
* Taking steps at your request before entering into a contract
* Performing a contract with you
* Our legitimate business interests
* Compliance with legal obligations

Where we rely on consent, you may withdraw that consent at any time.

 

6. Email Communications

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If you choose to subscribe to KENA Studio's email communications, we may use your email address to send newsletters, updates, resources, offers, or other marketing communications.

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You can unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

We do not sell or rent your personal information to third parties.

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7. Cookies & Analytics

 

This website may use cookies and similar technologies to operate properly, understand how visitors use the website, and improve the user experience.

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Depending on the tools installed on the website, this may include analytics, advertising, scheduling, embedded content, or other third-party technologies. Where required by law, we will request your consent before using non-essential cookies. You can also manage cookies through your browser settings.

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8. Third-Party Services

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KENA Studio may use trusted third-party platforms to operate the business and website. These may include website hosting providers, email marketing platforms, scheduling tools, payment processors, analytics providers, cloud storage providers, and other business software. These providers may process personal information on our behalf or independently in accordance with their own privacy policies and applicable legal requirements.

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The specific services used by KENA Studio may change over time.

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9. International Data Transfers

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Some of the third-party services we use may process or store information outside the European Economic Area. Where applicable, we take appropriate steps to ensure that personal information is transferred and protected in accordance with applicable data protection laws.

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10. How Long We Keep Your Information

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We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any applicable legal, accounting, contractual, or reporting requirements.

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When information is no longer required, we may securely delete or anonymize it.

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11. Your Privacy Rights

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Depending on where you are located and which laws apply, you may have rights including the right to:

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* Request access to your personal information
* Request correction of inaccurate information
* Request deletion of your information
* Request restriction of processing
* Object to certain processing
* Withdraw consent where processing is based on consent
* Request portability of certain information
* Lodge a complaint with your relevant data protection authority

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To exercise a privacy right, please contact KENA Studio using the contact information provided on this website. We may need to verify your identity before fulfilling certain requests.

 

12. Security

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We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

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13. Children's Privacy

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This website and KENA Studio's services are intended for adults and businesses. We do not knowingly collect personal information from children.

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14. Changes to This Policy

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We may update this Privacy Policy when our business, website, technology, or legal obligations change.

The updated version will be posted on this page with the revised date.

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15. Contact

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If you have questions about this Privacy Policy or how your information is handled, please contact KENA Studio using the contact details provided on this website.